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GREEN / BULK API Performance / POD 2 / RESOLVED

Jonathan.Turiano-Oracle
edited Aug 26, 2015 7:10AM in Eloqua System Status

Our Cloud Operations Team is currently investigating an incident that is impacting the performance of the BULK API on POD 2. We do not currently have an ETA for resolution. The next update will be at approximately 6:30 am EDT (UTC -4).

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**Update** Wednesday, August 26th, 6:30 am EDT (UTC -4)

Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 7:30 am EDT (UTC-4).


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**Update** Wednesday, August 26th, 7:10 am EDT (UTC -4)

This incident is now resolved.

After analysis by our support teams, it was determined that the incident resulted from a configuration issue. The configuration issue has been resolved and production use of your Eloqua service has been restored. Oracle is also reviewing the monitoring, alerting, and standard operating procedures related to the incident. After these reviews are completed, additional appropriate corrective actions identified during the reviews will be taken.

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