Emergency Hot Fix Advisory: Tuesday, September 8th, 2015 / POD 2 / SUCCESSFULLY CONCLUDED

edited Sep 10, 2015 10:31AM in Eloqua System Status


**Update** Wednesday, September 9th 12:15 am EDT (UTC -4)

The maintenance concluded on schedule and without incident.


Emergency Hot Fix Advisory for Tuesday, September 8th, 2015

Eloqua will be performing an emergency hot-fix between Tuesday, September 8th at 11:00 pm to Wednesday, September 9th at 5:00 am EDT (UTC-4).

The impact of the Eloqua Service will be high, the service that we need to redeploy is related CRM Integrations, Tracking and Email Sending.

Application processing will be suspended during portions of this window and resumed after downtime ends.

Downtime effect as follows. During portions of this maintenance period, the following platform features will be unavailable:

            • Email Sending (all types)

            • Inbound/Outbound CRM Integrations

            • Bulk API

            • Lead Scoring

            • Data Import/Exports

            • Campaign Processing

            • Program Builder

We recommend that customers not attempt to use the application at this time as rolling outages are anticipated and agent use of the platform can potentially result in work being lost. Once the hot-fix is complete, all processing will resume and any work items scheduled to execute during the hot-fix window will begin processing.

Should you require more information or have any questions, please feel free to contact our Support specialists. Our System Status page on Topliners will be updated with our progress during the hot-fix.

Post edited by Unknown User on