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GREEN / BULK API Performance / POD 4 / RESOLVED
Our Cloud Operations Team is currently investigating an incident that is impacting the performance of the BULK API on POD 4. We do not currently have an ETA for resolution. The next update will be at approximately 12:00 pm UTC.
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The incident is now resolved and uploads should be working normally. Any exports that have failed, were in progress, or were ready may be required to be reinitiated to complete properly.
Please reach out to support for any additional issues related to imports or exports.
Comments
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This incident is now resolved.
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Bulk API performance has degraded. Contact uploads and auto-synchs are processing slower than normal. Our operations team continues to troubleshoot this incident. Next update at approximately 11:00 am UTC
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Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 12:00 pm UTC
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Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 1:00 pm UTC
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Our Cloud Operations Team continue to aggressively work on resolving this incident. The next scheduled update will be at approximately 2:00 pm UTC
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Our Cloud Operations Team has identified the cause and working towards the mitigation. The next scheduled update will be at approximately 3:00 pm UTC
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Our Cloud Operations Team continue to investigate and work on resolving this incident. The next scheduled update will be at approximately 4:00 pm UTC.
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Our Cloud Operations Team continue to investigate and work on resolving this incident. The next scheduled update will be at approximately 5:00 pm UTC.
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Our Cloud Operations Team continue to investigate and work on resolving this incident. The next scheduled update will be at approximately 6:00 pm UTC.
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Our Cloud Operations team has confirmed that Bulk imports and exports are available. Image and web updates are in degraded state.
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Our Cloud Operations team continue to work on the issue regarding image and web updates. The next scheduled update will be at approximately 7:00 pm UTC
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Our Cloud Operations team continue to work on the issue regarding image and web updates. The next scheduled update will be at approximately 8:00 pm UTC
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Our Cloud Operations team continue to work on the issue regarding image and web updates. The next scheduled update will be at approximately 9:00 pm UTC
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Our Cloud Operations team has confirmed that uploads are now working, and we are validating that the issue is fully resolved. The next scheduled update will be at approximately 10:00 pm UTC
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The incident is now resolved and uploads should be working normally. Any exports that have failed, were in progress, or were ready may be required to be reinitiated to complete properly.
Please reach out to support for any additional issues related to imports or exports.
