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Forms Should Be Working During Maintenance / Releases: Redundancy, High Availability
Oracle is doing great with the regular maintenance and improvements. However the downtime is more and more during the day (E.g.: Sunday 5 AM to 5 PM ET). A peak time for users to browse and go on the website.
As primarily a lead generation tool, there should be redundancy and have during scheduled and unscheduled maintenance:
- Landing pages displaying
- Forms displaying and processing
- Emails from form processing steps being sent
- Programs and campaigns being maybe slowed down or paused
- Web data lookups working
- All going through Content Delivery Networks
Downtime in forms undermines Eloqua's credibility as an enterprise solution.
Please feel free to add as well!