Bring back label assignment entry/exit reports

loriwilsonloriwilson Posts: 6 Green Ribbon
edited September 3 in Dream It

My idea: Bring back the Label Assignment Entry Report and Label Assignment Exit Report found on the CLS Label Assignment Canvas.

As an admin who uses label assignments for many different user groups, I use these reports at least every week, to troubleshoot label assignment issues for the system and my individual users. Not being able to see if/when contacts hit the canvas and how the exited is removing a major tool I use to self-serve. This means more calls to Oracle Support, longer wait times for my users' issues to be resolved and less transparency into my database.

I have heard that these reports were too cumbersome to load. Instead of taking away a clunky capability (and yet leaving the command in the menu ... ?!), Oracle could invest more into fixing this existing tool -- or at least leave it as-is, so the capabilities it does have is available.

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