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When Eloqua functions are removed, actually remove the ability to select them

loriwilson
loriwilson Posts: 6 Green Ribbon
edited September 2020 in Dream It

MY IDEA: If you remove a function or command in Eloqua, don't leave the menu item or link in Eloqua.

Whether it's mapping CDO fields to contact fields or running a label exit report, Eloqua has left orphaned commands in its product that do not work. Oracle Support informs users that this is by design -- these are not actions you can perform in Eloqua anymore.

If you cannot do it, remove it.

Please, please remove menu items, commands, options that don't actually exist anymore in Eloqua!

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  • nfetaih
    nfetaih Posts: 1 Red Ribbon

    The Field Mapping in CDOs to Contacts still works. You need to trigger it via a "Save to Contact Table" record service. It utilises the fields you specify in the field mapping section.

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