Discussions

Sunset of Classic Design Editors: Email and Landing Page (May 2019)

JodyMooney-Oracle
JodyMooney-Oracle Product Management, EloquaPosts: 349 Employee
edited Apr 29, 2022 6:27AM in Eloqua

Overview

As Eloqua has launched new, fully responsive email and landing page editors, we are announcing the phased sunset of our classic design editors for email and landing pages as of the Eloqua 19C Release (expected in August 2019). NOTE: This sunset does not impact Source/HTML editors!

What’s changing?

As customers now have access to fully responsive, modern email and landing page editors within Eloqua, we are sunsetting the classic design editors. Customers are advised to start re-creating new emails and landing pages within the new design editors prior to the arrival of the Eloqua 19C release. Most content only takes 10-20 minutes to recreate in the responsive design editor.

The sunset schedule is as follows:

  • Phase 1 (19B release): customers will not be able to create new emails or landing pages or copy emails or landing pages using the classic design editor. They will still be able to edit pre-existing emails and landing pages created in the classic design editor.  NOTE: This sunset does not impact Source/HTML editors!
  • Phase 2 (19C release): customer emails and landing pages created in the classic design editor will move to a "view-only" mode and will no longer be editable. They will still function in their respective campaigns or programs. No new assets will be created using the classic design editor for email and landing page. No exceptions.

Timeline

  • Eloqua 19B release: customers will not be able to create new emails or landing pages or copy emails or landing pages using the classic design editor. They will still be able to edit pre-existing emails and landing pages created in the classic design editor. The 19B release is expected in May 2019. All dates subject to change. NOTE: This sunset does not impact Source/HTML editors!
  • Eloqua 19C release: customer emails and landing pages created in the classic design editor will move to a "view-only" mode and will no longer be editable. They will still function in their respective campaigns or programs. No new assets will be created using the classic design editor for email and landing page. No exceptions. The 19C release is expected in August 2019. All dates subject to change.

19B Release (May 2019)

What can a marketer do?Classic Design EditorClassic Landing Page Editor
Create new or copy via the UI within the platformNoNo
Create new or copy via the API (1.0 and 2.0)NoNo
Edit via the UI within the platformYesYes
Edit via the API (1.0 and 2.0)YesYes

Send an email or render a landing page built in a classic editor

YesYes

19C Release (August 2019)

What can a marketer do?Classic Design EditorClassic Landing Page Editor
Create new or copy via the UI within the platformNoNo
Create new or copy via the API (1.0 and 2.0)NoNo
Edit via the UI within the platformNoNo
Edit via the API (1.0 and 2.0)NoNo

Send an email or render a landing page built in a classic editor

YesYes

Next Steps

Customers with emails and landing pages created in the classic design editor are advised to update and recreate their content using the responsive design editor or the HTML source editor. Classic content will continue to function in its "view only" mode. We advise customers to begin the transition as soon as possible, especially if they have a substantial number of emails and landing pages created in the classic design editors within Eloqua.

A few best practices guidelines for the Email/Landing Page Design Editor sunsets:

  • You do not need to recreate all your assets.
  • Prioritize your immediate business needs and recreate those emails/landing pages first.
  • A good place to start is to create templates in the design (or the source editors) and use them for all new assets.
  • Steadily recreate needed emails and landing pages over time in preparation for the 19C release. Don’t wait until the last minute, as there are no sunset exceptions.
  • Classic assets will still function even in view-only mode. Assets that don’t need to be updated shouldn’t be prioritized!

Additional Resources

Learn more about the responsive design editors in the Oracle Help Center:

FAQ

Q: Is there a way to migrate my content from the classic design editor to either the responsive design editor or source editor?

A: There is not. All classic content will need to be recreated in either the responsive design editor or source editor. Most content only takes 10-20 minutes to recreate in the responsive design editor. 

Q: How does this impact my custom HTML templates?

A: Custom HTML templates for source editor are not impacted by this sunset and will continue to be supported going forward.

Q: How does this impact custom HTML emails and landing pages made from the source editor?

A: Emails or landing pages created in the source editor or through the HTML upload feature will not be impacted by this sunset. These will continue to be editable and supported going forward.

Q: What does 'view-only' for classic content mean?

A: View-only means classic content will still be visible and viewable within Eloqua asset management, but it will not be editable and no new classic content will be created.

Q: I have a lot of content to manage. Can I get an exception?

A: The classic editor is being completely sunset, no exceptions. Oracle has premium resources such as professional services to help with any transition needs. Not all content will likely need to be recreated. You are advised to audit and prioritize based on your business requirements.

Q: Do I have to re-create my forms for use with the new design editors?

A: No, any forms created in Eloqua will work with the new design editors.

Group Product Manager, CX - Marketing: Eloqua

Post edited by OIT Integration User on