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Salesforce CRM - Eloqua integration for automating Master exclude list
Currently, We have a Master exclude option in Eloqua where we can mark our competitors company/domains whom we dont want to email etc, so that we dont send them any mails even by mistake.
Though this is a very useful feature, Its manual and we will have to manually go through and update the list based on the list the business gives. We are currently doing it on demand/monthly basis
As we have CRM integration, These companies are marked as blacklisted ones in Salesforce CRM in accounts object. If this flows to Eloqua automatically and dynamically, It will save a good amount of time.
Kindly try rolling out this as a product feature in Eloqua.
KP Rangaprasad, Eloqua Administrator, Motorola Solutions