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Salesforce CRM - Eloqua integration for automating Master exclude list — oracle-topliners


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Salesforce CRM - Eloqua integration for automating Master exclude list

User_KN67EUser_KN67E Posts: 1 Green Ribbon
edited November 2020 in Dream It


Currently, We have a Master exclude option in Eloqua where we can mark our competitors company/domains whom we dont want to email etc, so that we dont send them any mails even by mistake.

Though this is a very useful feature, Its manual and we will have to manually go through and update the list based on the list the business gives. We are currently doing it on demand/monthly basis

As we have CRM integration, These companies are marked as blacklisted ones in Salesforce CRM in accounts object. If this flows to Eloqua automatically and dynamically, It will save a good amount of time.

Kindly try rolling out this as a product feature in Eloqua.

Thank You

KP Rangaprasad, Eloqua Administrator, Motorola Solutions

2 votes

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