Unplanned System Issue | US Prod | Status: Resolved

Bobby Thompson-Oracle

Environment: US Production

Start time: 12/04/2020 5:00pm ET

End time: 12/04/2020 5:50pm ET

Services Impacted: User APIs

Update 1 (5:26 PM ET): Your cloud service is temporarily experiencing sub-optimal performance.  Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Update 2 (6:02 PM ET): Your cloud service is now fully restored and operational. Again, we apologize for any inconvenience this may have caused.