Unplanned System Issue | US Production | Status: Resolved

Natalia Yenina-Oracle

Environment: US Production

Start time: 12/11/2020 07:03pm EST

End time: 12/11/2020 07:13pm EST

Services Impacted: Widgets, User APIs, POS APIs, Control Center

Update 3: (12/11/2020 7:34pm ET): Your cloud service is now fully restored and operational. Again, we apologize for any inconvenience this may have caused.

Update 2: (12/11/2020 7:23pm ET): Your cloud service is back to normal but continuing to monitor. Again, we apologize for any inconvenience this may have caused.

Update 1: Your cloud service is temporarily experiencing sub-optimal performance.  Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.