Unplanned System Issue | US Production | Status: Resolved

Mahesh Ghantasala-Oracle

Environment:  US Production

Start time: 2/4/2021 1:51 pm EST

End time:  2/04/2021 1:55 PM EST

Services Impacted: POS

Update 3 (02/04/2021 2:16 PM EST): POS Service is performing optimally as of 1:55 PM EST. We apologize for any inconvenience this may have caused.

Update 2 (02/04/2021 1:55 PM EST): POS service is now performing normally. We are continuing to monitor the service closely.

Update 1: POS service is temporarily experiencing sub-optimal performance.  Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.