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Agent reports and Management of Reports

Michelle D
Michelle D Posts: 25 Bronze Badge

Hi there,

It would be wonderful to be able to get an overview of the email addresses linked to various agents. I have a lot of agents and if someone leaves the company, or someone asks to have the same reports as John, for example, I struggle to do this. It isn't possible to go through all my agents to find out. Also if there are some email addresses that are no longer valid and I don't know they have left the company it would be nice to be able to clean these or be aware of email addresses that no longer work. I assume this would help keep things clean and limit resources when not needed, ie sending an report to an invalid email address.



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