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Enabled Outbound Integration

Mohammed.Rafi
Mohammed.Rafi Posts: 2 Bronze Crown

Hi,

When I looked into outbound integration found the below message

Enable Integration - Contact your Client Services Manager to Enable Integration.

Attached screenshot

Thanks

Answers

  • Alexandra Marta - LogDMS.com
    Alexandra Marta - LogDMS.com Posts: 0 Green Ribbon

    Hi Mohammed,

    To be allowed to set-up an integration between a CRM system (such as Salesforce) and Eloqua, you'll need to create a Service Request in support.oracle.com to have the Integration area enabled. Once you have received the CRM User Name and Password, you should be able to run the CRM integration setup in the Outbound tab.

    If you're using Salesforce, please be aware that it's strongly suggested that a unique SFDC user be created exclusively for the on-going data exchange of this Eloqua integration.


    Kind regards,

    Alexandra Marta

    Campaign Production Specialist

    www.logdms.com

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