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Unplanned System Issue | EU Production | Status: RESOLVED

Environment: EU Production

Start time: 04/13/2021 10:04 AM ET

End time: 04/13/2021 11:00 AM ET

Services Impacted: Control Center/Widgets/User APIs

Update 3 (04/13/2021 11:13 AM ET): Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.

Update 2 (04/13/2021 11:00 AM ET): We're continuing to investigate the issue. All hands are on deck on our end to further investigate. We'll be back in a 60 minutes to keep you posted.

Update 1 (04/13/2021 10:04 AM ET): Your cloud service in EU Region is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Post edited by Mahesh Ghantasala-Oracle on
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