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Unplanned System Issue | EU Production | Status: RESOLVED

Mahesh Ghantasala-Oracle
Mahesh Ghantasala-Oracle Posts: 11 Employee

Environment: EU Production

Start time: 04/14/2021 03:50 AM ET

End time: 04/14/2021 04:40 AM ET

Services Impacted: Control Center/Widgets/User APIs

Update 3 (04/14/2021 05:00 AM ET): Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.

Update 2 (04/14/2021 04:55 AM ET): The platform performance is back to normal. However, we're continuing to monitor the issue for some more time before closing the incident.

Update 1 (04/14/2021 04:25 AM ET): Your cloud service in EU Region is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Post edited by Mahesh Ghantasala-Oracle on