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Unplanned System Issue | DE Production | Status: Resolved

Environment: DE Production

Start time: 06/30/2021 07:01 PM ET

End time: 06/30/2021 08:37 PM ET

Duration: 1 h 36 m

Services Impacted: Control Center/Widgets/User APIs

Update (06/30/2021 09:00 PM ET): CrowdTwist customers were unable to access our services (Control Center/Widgets/APIs) between 06/30/2021 07:01 PM ET - 06/30/2021 08:37 PM ET. Your cloud service is now fully restored and operational.

Our engineering team is investigating the root cause of the issue and will post an update when we have more information. We remain committed to your success and apologize for any inconvenience this may cause.