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Send time optimization - Time zone

Hi there,

I would like to know, in which time zone the STO will take to send the emails. For an example if we have different time zone contacts in our Eloqua contact database and how the STO mechanism work to find the time zone.

Is the STO looks for the user Eloqua system setting time zone?


Thanks,

Bharathi

Comments

  • Joseph Nirmal
    Joseph Nirmal Posts: 2 Green Ribbon
    edited Aug 19, 2021 5:58PM

    Hello,

    It will take the time zone based on the user's last email open. It looks at the history of sends and opens.

    Eg: If it sees the contact opening at 2am est it will send at 2am est.

    Thanks,

    Joseph Nirmal