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App abruptly stopped picking service id and service instance id.

On 26th December, The app installation was working fine. I was able to get call from eloqua on my machine.


When I am trying same thing today I am not been able to get any hit on my machine.


No changes in code or at app developer framework from myside.

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Answers

  • sachin.z.jain-Oracle
    sachin.z.jain-Oracle Posts: 101 Employee
    edited Feb 1, 2022 7:04PM

    Hi User,

    Thank you for reaching out to the community forum with your question.

    Hoping the problem is solved and your app is working fine. There could be multiple reasons for such issues:

    1. This can happen During maintenance window. (A Prior notice is constantly displayed or sent by the development team if anticipated such a problem.)

    2. Server of the app is down for some reason.

    3. If there is a slight change in required fields type, data types, or values.

    If there is any particular issue you are facing, please raise it to support, and If you would like to continue the discussion here, please feel free to post your comment or feedback.

    Further, you may wish to continue the discussion and share any further ideas regarding new product features on our Topliners 'Dream It' section. We have passionate Eloqua users sharing new ideas every day.

    https://community.oracle.com/community/topliners/dream-it

    Thanks

    Post edited by sachin.z.jain-Oracle on