Magento SFTP Export to Eloqua w/o Port 22 requirement

User_NTXCP

Hi everybody,

We are running into an odd scenario, where our Magento Cloud has reserved Port 22 for internal usage, and from our understanding, Port 22 is required for Eloqua SFTP imports. Because of this we can't export data out of Magento and into Eloqua via SFTP. Has anyone had any experience getting around this?

Thanks in advance for your time!

Ryan

sachin.z.jain-Oracle

Hi Ryan

Thank you for reaching out to the community forum with your question.

At this time port 22 is the only possible port to use for an SFTP connection. No other ports will work, even if a port is appended to the IP address.

Please look at this document: Eloqua Public IP Addresses for the Email Sending Shared Range, SFTP, API, CRM, Application (Doc ID 1968941.1) under all POD.

If you would like to continue discussion here please feel free to post your comment or feedback.

Thanks

sachin.z.jain-Oracle

Hi Ryan

If you can’t use the SFTP due to this restriction, You may want to look at using the BULK API to import contacts into Eloqua.

Thanks

User_NTXCP

Thank you! We've been recommended to try the API by a few sources so we are exploring that.

sachin.z.jain-Oracle

Hi Ryan

Good to hear that.

It will be an excellent help for peers if you share your success here.

Thanks