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Include Company/Site ID on Canvas Notifications

Kyle_Murphy
Kyle_Murphy Posts: 14 Red Ribbon
edited Sep 8, 2022 7:40PM in Dream It

We might be a bit unique, but we currently manage dozens of Eloqua instances on behalf of many clients and have been receiving native alerts (Ex. "Data Canvas Status Changed") like the one attached if/when a campaign canvas has been paused for too long - or if a campaign end date is approaching.

While these notifications are extremely helpful, they fail to include the actual Eloqua company name or instance that they are tied to - which creates complications and confusion from our team when attempting to take action on the notification itself.

The campaign name is visible, so while it could be a recommendation to always include the company name and/or site id as part of the campaign name, it seems like a bit of "hack" to something that likely should be included by default.


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