Reporting on Dynamic Content

Is there an updated timeline for when this will be available?

I am looking for an update on this as well. Thank you

Not having reporting on dynamic content is an incentive to not use it.

The first answer mentioned it as a "high priority" and there was no update in more than a year...

Hi everybody -

I have recently taken over this area of the product and am eager to begin collecting use cases around this functionality. If you'd like to participate, please send me a message with your contact information and I will set up a time for us to discuss your particular needs and wants over a call.

I'm looking forward to hearing what you all have to say.

Sara Howes

Senior Product Manager

Oracle Eloqua

I would like to discuss this.

Hi there, glad to hear it! Please contact @Thamina Christensen-Oracle to do so.

Would the Oracle-Eloqua team provide an update to this thread? Thank you! @Adrian Chang-Oracle @Sara Howes-Oracle @Sebastian Zentgraf-Oracle

Hi,

A Dynamic Content report is currently in development and we hope to release it before the end of the calendar year. This effort required coordination across multiple teams within Eloqua, as it involved collecting data we didn't previously store for reporting. We now have that data being collected, and have started coding the actual report. Please stay tuned to the Release Center for additional upcoming info.

~ Lisa Black

Senior Group PM (Segmentation & Reporting)

This will be a great update, not only will it improve the simple ability to analyse and understand which content is working, but by being able to report at that level it means that customer journeys built in Eloqua that currently use multiple versions of an email in several steps just so we can report on them, can now be consolidated into the single email with dynamic content,  which is how it should be!  Super excited.

Hi @LisaBlack-Oracle,

Is there any update on the new release?

We've been using dynamic content in our emails to have tens of versions, however reporting has become a real challenge now for segment driven dynamic content. We need a solution ASAP.

Hello,

The team is actively working on this implementation and our goal is to release this functionality as soon as we can. At the moment, we don’t have an exact ETA because it’s in development.

Thank you,

Jazmine Duke, Principal Product Manager, Insight

Hi @JazmineDuke-Oracle

Great that you're making progress on development of this feature.

Can you confirm that the reporting solution you're building will work across Dynamic Content in Emails, Landing pages and External landing pages as per Embedding dynamic content in an external landing page

Also: do you have any further update on a delivery date at this time?

Thanks,

Ronan

Hi Ronan,

The initial Dynamic Content report is focused on emails. Specifically, email opens.

We are reviewing adding this reporting for other areas, no commitments on that as of now.

Thank you,

Jazmine Duke, Principal Product Manager, Insight

HI Lisa,

I have a customer who would like to be added to any potential CA program if this not going to be slated for GA initially. With the OBI migration do you expect this functionality to begin with a CA program?

Thanks - Jim

Hi,

A Dynamic Content report is currently in development and we hope to release it before the end of the calendar year. This effort required coordination across multiple teams within Eloqua, as it involved collecting data we didn't previously store for reporting. We now have that data being collected, and have started coding the actual report. Please stay tuned to the Release Center for additional upcoming info.

~ Lisa Black

Senior Group PM (Segmentation & Reporting)

@JazmineDuke-Oracle, are you able to comment whether this reporting will be historically correct even if the value driving a dynamic content changes over time?

Hi @claudiazoglmann,

Dynamic Content doesn't have versioning. Meaning that whatever the dynamic content is currently saved as is what it is. The reporting will reflect the same - the dynamic content will be attributed in the reporting as the dynamic content existed in that time range.

Did that answer your question?

Thanks @JazmineDuke-Oracle, but I was refering to the values driving a dynamic content rule, e.g. a certain contact field value which may change over time.

Will reporting show the dynamic content rule related to the historic field value on the day of the email open or rather the dynamic content rule related to the current field value (like with email web versions)?

Hi @claudiazoglmann,

The reporting will identify the dynamic content rule used. The reporting won't be granular to the level of what the dynamic content rule is composed of.

Jazmine Duke | Principal Product Manager, Eloqua Insight

Thanks @JazmineDuke-Oracle.

The reporting will include email opens within email clients as well as web versions, I suppose? If so, will it be able to distinguish the two?

Otherwise, the persistent issue of email web versions utilizing the current field value to determine the dynamic content rule will have a negative impact on the report.