SFDC Integration App: Campaign Response

peggy.sehorn San Diego, CAPosts: 2 Bronze Medal
edited Jan 15, 2020 12:02PM in Dream It

The new app should have the majority of the feature that the native integration. One huge one is the ability to send campaign responses to Salesforce for a given campaign member so that our sales team can action on engaged contacts. We had to learn the hard way and when we jumped over to the app, we later realized that none of our campaign responses (campaign member statuses) were getting updated into Salesforce. As a result, we had to revert all our changes and leverage the native integration for campaigns. In addition, the native integration has a hard limit on the number of records it can process in a given day which also limits us tremendously. Either increase that threshold in native or apply this feature to the new app.

5 votes

Under Oracle Review · Last Updated

The idea is under consideration by Oracle