Discussions
Eloqua's Move to OCI: Maintenance Alert: Oracle Built Apps for Eloqua
Maintenance for the Oracle-built Apps for Eloqua will be taking place in March 2021.
As a part of Eloqua's Move to OCI, Oracle will be performing maintenance on Oracle built Apps for Eloqua. The maintenance will take place on:
- POD 1 and 2: Friday, March 12, 2021, between 9 pm EST and 7 am EST Saturday, March 13 2021.
- POD 3 and 4: Friday, March 26, 2021, between 9 pm EDT and 7 am EDT Saturday, March 27, 2021.
- POD 6: Friday, March 26, 2021, between 9 pm CET and 7 am CET Saturday, March 27, 2021.
- POD 7: Has already moved to OCI, thus this maintenance is not necessary.
The apps built by Oracle will not be available during this time. They will resume once the maintenance window is over.
Oracle built apps that will be affected by this maintenance are as follows:
- Eloqua-AddThis Integration app
- BlueKai Data Activation app
- Contact Washing Machine app
- Date app
- Dynamic Content app
- External Activity app
- Facebook Lead Ads app
- Facebook Social Sign On app
- Facebook Widgets app
- Form Submit Action app
- GoToWebinar app
- Infinity Action Center app
- LinkedIn AutoFill app
- LinkedIn campaign manager app
- Oracle DaaS Enrichment app
- Integration Cloud Service for Eloqua app
- Oracle Marketing Calendar app
- Oracle CX Sales Integration app
- Oracle Service Cloud app
- Oracle SRM SmartCap app
- RSS app
- Salesforce.com Integration app
- Salesforce.com Campaign Association app
- Social sharing app
- SRM Custom Audiences app
- Static Content app
- Twitter Social Sign On app
- Twitter Widgets app
- WebEx app
- Eloqua-WeChat Integrator app
- YouTube Embed app
- EloquaZoom App
Note: this maintenance window will not impact the core Eloqua platform, only the apps built for use with Eloqua.
Should you require more information or have any questions, please feel free to contact Oracle Cloud Support.
Related Product Notice: If you are using login IP restrictions with the Salesforce Integration App or Oracle CX Sales Integration App (or any other Oracle-built App listed above), you will also be required to make an IP Address change to ensure the app continues to have access aligned with this maintenance window. More information can be found within our related Move to OCI product notice. Note: If Oracle CX Sales/Salesforce or any of our Oracle-built Apps are behind WAFs or proxies and while those apps may or may not have their own allowlists, the firewall/proxy may cause an issue and you will want to discuss with your IT Team.
Group Product Manager, CX - Marketing: Eloqua
Comments
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If Dynamic Content is down, will no content show or just the default content?
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- POD 3 and 4: Friday, March 26, 2021, between 9 pm EDT and 7 am EDT Saturday, March 26, 2021.
I want to know the time period of the maintenance exactly, but something is weird in your schedule as it is.
Does this mean, "Friday, March 26, 2021, between 9 pm EDT and 7 am EDT Saturday, March 27, 2021" ?
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Is this applicable for Pod1 keeping the fact in mind that movement to OCI is postponed to 2022 for Pod1
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Will these apps simply batch pending calls and resume once the maintenance is over, or will calls fail and require manual intervention to correct?
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Good question, @User_4WWN7 - and yes, this is still applicable for POD 1 (and 2, 3, 4, and 6) even through the Move to OCI has been postponed.
Group Product Manager, CX - Marketing: Eloqua
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I also would like to know this answer as we use quite a few of these apps throughout the course of a day.
