04/29/2021 | Is anyone else experiencing issues with ORCL-Developed Apps Stalling?
We currently leverage the ORCL-developed Form Submit, Salesforce Campaign Association, and Salesforce Integration apps in a multitude of Campaign and Program canvases. A few weeks ago (and again today), the Apps appear to have stalled. in all cases, contact records are "hung" at the app steps in our workflows with a status of App notified successfully - Awaiting app to process. Records have hung anywhere from about 15 minutes to over an hour.
In my last SR related to this issue, ORCL Support recommended re-installing the Form Submit app and re-running the stuck records. I attempted this to no avail and quite honestly do not have the time to manually babysit several dozen active Campaign and Program canvases leveraging these Apps.
Curious to see if anyone else has experienced similar disruptions and what (if anything) they did to fix the issue. Thus far, I am awaiting a call back from Support and am growing increasingly frustrated with ORCL App's utter lack of reliability at this point. Any ideas?