Possibility to configer DKIM and DMARC on shared IP-address
Until now all our instances are on shared IP. We have a large base of customers, about 1.2 mln (on one instance). And separately some small instances with a lot less contact records.
We would like to have the DMARC and DKIM settings in place on a shared IP. This because of 3 main reasons:
1) Moving with a contact record base that large is hard. Warming up the IP takes at least 5-6 weeks, but possibly more in order to build a good / solid reputation (sender score).
2) The instance has to send a certain amount of constant e-mail volume in order to keep the IP warm. We do not have a constant e-mail volume on all our instances. And second of all: Once every year we have to e-mail all contact records in less then one hour (high volume sender).
3): By buying an Eloqua license we expect Oracle as a supplier to monitor and manage the reputation of the IP-address. For us that is a way of risk management.
If something is going wrong when we are on a dedictaed IP we cannot change anything in a split second. It will always impact our deliverability and buisness e-mail planning. Ultimately, if we have to move to another IP address it takes at least 24-48 hours to get the DNS changes done. Our configuration is not flexible anymore. Because we have to send some legal e-mails at a certain time every year, for us it is very important we can assure the deliveriability is 100% OK.
If I look at other (also smaller) competitors on the market I see that some of them are able to configure it. It would be great if Eloqua would be able to manage it too. DKIM and DMARC are important settings for many reasons.
All the best,