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Allow ability to change default behavior for the "Always Track New Email" feature for Eloqua Outlook

kevin.smith Posts: 6 Blue Ribbon

During installation, the 'Oracle Eloqua Sales Tools for Microsoft Outlook' app defaults the "Always Track New Email" setting to ON which means that ALL email sent via Outlook will be tracked by Eloqua once the User signs into the Eloqua/Outlook application. As a best practice, we want Users to determine which emails get tracked & which ones do not & advise them during their training to turn this feature OFF. We would like the ability to change the default behavior of the "Always Track New Email" setting during the initial installation so that we do not have to train Users to turn it off as a first step of using the application & so that it is OFF when Users access the Tool for the first time.

Is this possible?

3 votes

Current Capability · Last Updated

Available under plugin Settings and also available from bulk deployment.