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Junk String Added to all Emails "SDCSDVSDVDS"

RichaSingh
RichaSingh Posts: 3 Red Ribbon
edited Apr 29, 2022 6:30AM in Eloqua

hi

Since this morning (24th Jan) all our Eloqua emails - tests/batch emails - have this suffix added in on the top.-

SDCSDVSDVDS

Has anyone experienced anything like this in the past ?

best regards

Richa

Post edited by OIT Integration User on

Best Answer

  • Sachin Jain-Oracle
    Sachin Jain-Oracle Mr Posts: 161 Employee
    Answer ✓

    Hi Richa,

    Thank you for reaching out to the community forum with your question.

    Please lodge a support ticket; that should help. 

    Meanwhile, please follow the below basic troubleshooting steps:

    1. Check the header and footer used in faulty Email(s).

    2. HTML in source editor( Code Window).

    3. If there is any field merge used.

    4. Try to create an Email from scratch using a blank header.

    If you would like to continue discussion here please feel free to post your comment or feedback.

    Thanks

    Stay Safe | Stay Healthy

    Thanks, and Best Regards

    Sachin Jain | CX Community Manager

Answers