Electronics bank payment error

Hi

One of our administrator is getting errors for some reason. its for electronics bank payment; but he is not using that function. this is the error:

> Bundle Name: Electronic Bank Payments

> Environment: Production

> Date & Time: 10/07/2021 02:18 pm

> Record Type: Customer

> Internal ID: 1652

> Execution Time: 0.00s

> Script Usage: 0

> Script: Generic Entity Initializer 2

> Type: User Event

> Function: beforeLoad

> Error: SSS_CONNECTION_TIME_OUT

> {"type":"error.SuiteScriptError","name":"SSS_CONNECTION_TIME_OUT","message":"The host you are trying to connect to is not responding.","stack":["createError(N/error)","translate(/SuiteBundles/Bundle 395113/src/lib/8858_TranslationServiceCaller.js:29)","initialize(/SuiteBundles/Bundle 395113/src/lib/translation/7716_translationWrapper_ss2.js:809)","getTranslation(/SuiteBundles/Bundle 395113/src/lib/translation/7716_translationWrapper_ss2.js:800)","beforeLoad(/SuiteBundles/Bundle 395113/src/comp/ue/14552_entity_details_ue.js:213)"],"cause":{"type":"internal error","code":"SSS_CONNECTION_TIME_OUT","details":"The host you are trying to connect to is not responding.","userEvent":"beforeload","stackTrace":["createError(N/error)","translate(/SuiteBundles/Bundle 395113/src/lib/8858_TranslationServiceCaller.js:29)","initialize(/SuiteBundles/Bundle 395113/src/lib/translation/7716_translationWrapper_ss2.js:809)","getTranslation(/SuiteBundles/Bundle 395113/src/lib/translation/7716_translationWrapper_ss2.js:800)","beforeLoad(/SuiteBundles/Bundle 395113/src/comp/ue/14552_entity_details_ue.js:213)"],"notifyOff":false},"id":"","notifyOff":false,"userFacing":false}