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Duplicate detection and proper set up

edited Jun 2, 2025 2:27PM in Ask A Guru 2 comments

Recently we had a collision in a sales order. I opened the record to record a deposit. Order fulfillment opened the SO at the same time to update bill-to/ship-to addresses and changed an item price (in error). When the finger pointed started, and I brought up the transaction logs - my name was the only one listed as altering the document. I was under the impression (i know, but i have to say it - in Microsoft, if a file is open you get that box that says you can "View", "Notify" or "Cancel") that i

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