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Electronic Bank Payments Bundle Update causing Consolidated Customer Payment Error
Scenario: AR team is accepting customer payment. Payment is accepted under parent and applied to subcustomers (Parent/Child) in NetSuite Customer Payment screen. Upon saving the payment record the screen reloads with the following error.
The amount paid value of the installment has changed because of another transaction. Create a new payment.
We do have Consolidated Payments enabled in Enable Features. Installments are used on invoice transaction
The error dialog screen started appearing on 4/18 during business hours
We have checked for Upgrades, Maintenance, Workflows, Scripts changed surrounding the 4/18 time frame.
The only item we found that changed was an Electronic Bank Payment Bundle (416781). Managed update on 4/18/2022 5:52 am (Central)
Chance Fry
https://www.meridianbusiness.com/
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