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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Return Subcustomer's Immediate Parent
How can I return a subcustomer's immediate parent ID? I am trying to assign the value to a workflow field and, in the case of third level or greater subcustomers, the {customer.parent} field is only returning the top-level customer. If I use the same value in a custom field on a Customer record, it returns the immediate parent, as expected.
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