Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Error > The merge of entity was blocked for the following reasons: it has associated sub-customers
Hello.
While trying to merge customers, we received this error - "The merge of the entity '<entity name>' was blocked for the following reasons: it has associated sub-customers."
Anyone know a work around for merging two customers with either both or one of the customers having sub-customers? Manually removing the sub-customers then re-attaching them to the new parent is a non-starter as we have so many of them. Thought of running a mass update to change the parent to the master before merging but that is equally a daunting manual exercise.
Would appreciate if anyone has a work around or suggestion for this kind of issue.
Tagged:
0