Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Error > The merge of entity was blocked for the following reasons: it has associated sub-customers
Hello.
While trying to merge customers, we received this error - "The merge of the entity '<entity name>' was blocked for the following reasons: it has associated sub-customers."
Anyone know a work around for merging two customers with either both or one of the customers having sub-customers? Manually removing the sub-customers then re-attaching them to the new parent is a non-starter as we have so many of them. Thought of running a mass update to change the parent to the master before merging but that is equally a daunting manual exercise.
Would appreciate if anyone has a work around or suggestion for this kind of issue.
Tagged:
0