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Why is the Shipping Method On Sales Order and Invoice different?

edited Jun 2, 2025 2:31PM in Ask A Guru 4 comments

Hi,

We recently added a new shipping carrier to the system. When we updated a sales order with the new shipping carrier and generated an invoice, the updated carrier wasnt added to the invoice, but the original carrier was.

We tested this in sandbox. Original shipping method for SO76862 below was WC, but i changed it to Dayton.

Then i generate an invoice IN75118. However the shipping method didnt update to Dayton. I thought all the sales order information would be copied to the invoice. ??



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