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How to resolve Dunning Letter Script error?
Good day,
We recently implemented Dunning letters, and my users are getting an error when they set a customer or invoice with a dunning procedure. This did not happen in our testing in our sandbox before going live, and as the admin, I do not get this error.
I don't know if this is related, but our uses also don't see the Dunning Manager populate on the record, even though the dunning procedure is set up with a default, and as the admin, it fills in for me.
Wondering if I missed a step in my implementation or there is something else....
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