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Can you specify a custom form on a sales order SOAP request?

in Ask A Guru 3 comments

I am not a developer but am trying to determine a solution to a severe performance issue we are having with an integration to a 3rd party WMS.

When they make the SOAP request for a selection of sales orders, they are not specifying which fields to return and I believe that means that NetSuite is returning ALL fields (native and custom) associated with the preferred Sales Order form. As a result, most of the requests that try to return more than 10 sales orders is timing out due to the large number of fields being returned (approximately 450 fields).

I am hoping they could make a single change to specify a custom form that only contains the 25 fields needed for the integration instead of having them hard code the fields in the SOAP code.

John Cirocco

Sr. NetSuite Administrator

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