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Email Message Template Used for Bulk Invoice Sales Orders

edited Jun 2, 2025 2:43PM in Ask A Guru 7 comments

Trying to set up a custom email message template for invoicing for several subsidiaries in our account. It is under Email Message Template on the Invoice Form, but when user bulk processes Sales Orders (Transactions > Sales > Invoice Sales Orders) with Email Preference set to YES, the appropriate template is not being used.

It seems to be defaulting to the overall preferred form.

How do I get this to selectively use the appropriate form/template based off subsidiary?

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