Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
How to resolve the Amazon Settlement Report Processing Errors in NetSuite Connector?
Hello NetSuite Community,
We are currently facing an issue with processing Amazon Settlement Reports in NetSuite Connector. The error we encounter is as follows:
"NetSuite reports that the item FBA Inbound Placement Service Fee wasn't found in your NetSuite. NetSuite Connector requires this item to properly sync your settlement data."
We have created the item manually in NetSuite, but we are still getting the same error in NetSuite Connector. We also found a way to create a settlement item in FarApp under Amazon > Settings > Other Transactions, but it is not creating the item automatically.
We have ensured that the item is active and able to be used in the same subsidiary as our Amazon orders. Despite this, the error persists.
0