Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Question of the Week! You only have until tomorrow, March 5, 2026, 3PM ET to comment your answers and earn rewards! Click here for more details.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month

Intelligent Payment Automation, powered by BILL (aka Bill.com), lets you automate payments, manage vendor details, and bank account information within NetSuite.

The SuiteApp is available to organizations based in the U.S. with a valid U.S. address, or to global customers (except Canada, China, and Japan) with U.S. business subsidiaries. It only supports payments to vendors operating in the United States.

For more information, visit this thread.
Community Articles: What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now and spark the next big discussion!
Accessing Live Chat Service within SuiteAnswers is currently not available, however, you may still able to submit an Online Case for any concerns. For Urgent concerns, feel free to call NetSuite Customer Support.

Amount Value changing arbitrary when changing Vendor Field in Purchase Invoices

Hi guys!

I tried to communicate with a representative of NetSuite's support team for this but without success.

We are keep getting complaints from a client re system changes in "Amount" value on Purchase Orders, when the user changes the value of other field ie: "Vendor" field

As you can see in the screenshot below, after changing the value of the vendor field, the "Total" field value changed as well, but without an actual user interaction.

The system information of related Bill's screenshot of the above Purchase Order is as below:

As you can see, the user clicked on "Bill" button on 24/09/2024 but the created bill is on 30/09/2024 and I am wondering whether this is the reason why the value of "Amount" field has been arbitrary changed.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders