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Intercompany - unable to produce RMA via Manage Intercompany Return Authorisations
Hi, I have a IC transaction that has been partially receipted at the destination and i need to raise a return. I have accessed the IC PO and raised the VRA without issue. I have then accessed Manage Intercompany Return Authorisations and selected the PO that I want to create a RMA for and receive the following message.
"This Return Authorisation cannot be associated with an intercompany Vendor Return Authorization and used for cross subsidiary fulfillment. Please remove association to the intercompany Vendor Return Authorization from this Return Authorisation or uncheck cross subsidiary fulfillment checkbox for this Return Authorisation."
The sales order is NOT marked for Allow Cross Subsidiary Fulfilment.