We are pleased to announce NetSuite Point of Sale (NSPOS) 2025.1.0. The NSPOS 2025.1.0 release includes new features such as the new payment gateway, Windcave (available in all NSPOS regions), QR code and PIN authentication for our self-service checkout kiosk, SuiteTax support, updates and improvements in processing inactivated items in NSPOS, new reporting options for voids and cancels at NSPOS, and more.
Required User Actions
The NSPOS 2025.1.0 release requires you to enable the SuiteTalk REST Web Services feature.
- Contact your account manager or NetSuite Customer Support to confirm that you can enable SuiteTalk REST Web Services.
- Log in to NetSuite ERP as an administrator.
- Go to Setup > Company > Enable Features.
- From the SuiteCloud tab, go to the SuiteTalk (Web Services) section.
- Select REST Web services.
- Click Save.
QR Code and Pin Authentication for Self-checkout Kiosk Assistants
The self-checkout kiosk feature lets your shoppers make purchases without the need for a cashier to handle each step in the process. With NSPOS 2025.1.0, authenticating at self-checkout kiosks is faster than ever. Assistants can now log in using a secure QR code scan followed by a quick PIN entry. There is no need for a username or password input. PIN entry is more efficient and tailored to the kiosk’s design for a seamless experience.
SuiteTax Engine
The NetSuite SuiteTax feature provides standardized methods for calculating and applying taxes to most types of retail transactions. NSPOS 2025.1.0 includes the option to enable SuiteTax integration for all NSPOS customers. Using SuiteTax with NSPOS can streamline the efforts used to maintain tax compliance in the communities you serve. You can use SuiteTax to set tax rates for NSPOS workstations globally, by subsidiary, and for areas with unique requirements, by individual locations. This release lifts previous limitations for using SuiteTax in NetSuite account together with NSPOS:
- All accounts may now switch to SuiteTax Engine, with proper configuration
- Kiosk application supports SuiteTax calculations
Windcave Payment Gateway
NSPOS 2025.1.0 introduces a new payment gateway, Windcave, that is now available in all regions where POS is supported. This addition gives our customers greater flexibility by offering more options for processing credit card transactions. You can choose the gateway that works best for your business.Windcave will work for both NSPOS and Kiosk applications. It adds another layer of user interaction. You can control the actions on the payment terminal and directly in NSPOS or in Kiosk. For more information about using Windcave, visit their website. Windcave will provide installation instructions for the client terminal setup on your registers.
Customer Taxable Synchronization
Information about a customer's liability to taxation is now synchronized between NetSuite and NSPOS. Prior 2025.1.0 NSPOS release, this information was not synchronized into NSPOS.The taxable information and tax registration number are synced from NetSuite to NSPOS. Taxes are then calculated when the customer is within a NSPOS transaction. This feature does not work with SuiteTax feature.
Inactivated Items Searches
Experience the new standard in NSPOS search today. The feature brings clarity and consistency by unifying how NSPOS handles searches for inactivated items. No matter where you're searching. This enhancement ensures a more intuitive experience, making it easier for users to find exactly what they need, faster and more reliably.All item searches at NSPOS search items by their name/ID, their UPC code, or their RA-Barcode. There are several places where different types of searches are used, including in the journal, in validated returns searches and in non-validated returns searches. This release unifies the behavior of the searches across all places in NSPOS.
Cancel and Void Data Summary
This feature offers customers a daily summary of voided items and canceled transactions within NetSuite ERP, enabling better oversight and clarity.This new report is accessible through the NSPOS menu in NetSuite ERP at NSPOS > Reports > Cancel & Void Overview. The report summarizes all voided lines or whole transactions from NSPOS terminals. Retention period for the report data can be adjusted in NetSuite within NSPOS Enable feature record.
Promotions Configuration Sub-menu
Configuration of NSPOS promotions is now accessible through the Promotions sub-menu in the NSPOS menu. It is available as a tab in NetSuite ERP.
Next Steps
- Look for another email to come soon listing your upgrade timeline
- Work with the Release Team to upgrade your system
Additional information
For details on these enhancements and a list of fixes included in the release, see NSPOS 2025.1.0 Release Notes in the NetSuite Help Center.
- Help Center > Commerce > NetSuite Point of Sale (NSPOS)
- For a PDF, Help Center > User Guides tab > NetSuite Point of Sale (NSPOS)
If you require assistance or more information, please contact NetSuite Customer Support.
