NetSuite Community Help

Registration Process

To participate in the NetSuite Support Community, you must have an Oracle SSO Account and join the NetSuite Community as follows:

1. Create an Oracle SSO Account

Register for a free Oracle account at Oracle Account Registration .
Confirm your registration via the verification email.

2. Join the NetSuite Support Community

Go to the NetSuite Support Community homepage .
A pop-up will prompt you to “Complete Your Registration.”
- If you cancel the pop-up, you can still join by clicking “Join the NetSuite Support Community.”
Enter your NetSuite Support Type, Account ID, and select your language.
Submit your registration application.
A moderator will review your application. You will receive an email confirmation once approved.

Tip: How to Find Your Account ID and Support Type

Account ID:
- Located at the beginning of your NetSuite URL (e.g., in https://1234567.app.netsuite.com/, the Account ID is 1234567).
- Alternatively, NetSuite Account Administrators can navigate in the UI:
  Setup > Company > Company Information (Account ID field is near the bottom right column). See SuiteAnswer 65470 .
Support Type:
- Displayed in SuiteAnswers by clicking “Contact Support.”

Need Help?

If you need assistance with registration, email us at netsuite-community_ww @oracle.com.