Using the @Mention Feature in the NetSuite Support Community
The @mention feature allows you to notify specific community members about comments or discussions relevant to them, ensuring they see your reference even if they are not following the thread.
How to Use:
- Type “@” followed by the member’s name. As you type, a drop-down list will display matching users—select the intended person.
- If the mentioned user has notifications enabled for @mentions , they will receive either an email or an in-community pop-up notification.
@Mentions help foster engagement and bring the right participants into your discussions.