NetSuite Community Help

Contact Us

If you have questions about the NetSuite Support Community, please refer to the information below.

Registration and Posting Assistance

Ensure you have completed the registration process to post in the community.
If you encounter an “access denied” error, you may still be awaiting moderator approval.
- Registration Process
- Find your NetSuite Account Number
- Email: netsuite-community_ww@oracle.com

Moderation complaints and appeals: nsgbu_moderation-oracle-netsuite-community_ww_grp@oracle.com

Helpful Links

Get Advice on How to Optimize & Leverage Best Practices

Discuss Products, Services, and Renewals

Get Assistance to Fix an Urgent NetSuite Issue

Get in touch with a Virtual Support Assistant (login required)
Submit a Case via SuiteAnswers (login required)
For higher severity cases that significantly affect your use of NetSuite, contact us by phone. Please have the following information:
- Your NetSuite Account Number
- Your NetSuite Support Type
- NOTE: 24/7 toll-free support is available with the purchase of Premium Support. If you have a critical issue, please contact Technical Support.

Learn More about NetSuite Solutions

Not a NetSuite Customer?

Chat with NetSuite Sales or call us (Monday to Friday, 5 a.m.–5 p.m. PT):
- General Inquiries: +1.650.506.7000
- Sales: +1.877.638.7848