The NetSuite Support Community offers robust search capabilities to help you find relevant content quickly and efficiently.
Search Options
1. Search the Community (Homepage Text Box)
- Use the ‘Search the community’ text box on the main homepage.
- As you type, suggested matches will appear. Click a suggestion or press Enter for advanced search options.
- Filter results to show content only within the NetSuite Support Community or broaden your search across all Oracle Communities.
2. Search Magnifying Glass (Top Right Corner)
- Click the magnifying glass at the top right of any page.
- Enter your keywords. Suggestions will appear; select an option or press Enter to use advanced search.
Search Tips:
- Use "keyword phrase" for exact matches.
- Use +keyword to require a term.
- Use -keyword to exclude a term.
Advanced Search
Access the advanced search by pressing Enter after typing your search term (from either search method).
On the Advanced Search page, you can filter by:
- Content Type: All Content, Discussions (questions, polls, ideas), Articles, Places, Members
- Result Sorting: Best Match, Newest, Oldest
- Additional Filters: Title, Author, Date Updated
For Discussions, you can further filter by Category, Subcategories, followed Categories, and content type (discussions, questions, polls, ideas).
How Are Search Results Ranked?
Search results are ranked by:
- Keyword Match Quality: Number, rarity, and order of words typed.
- Content Freshness: Newer content ranks higher.
- Content Quality: Posts with positive reactions score higher.
Note: Single-word searches default to sorting by most recent date.