Managing Notification Preferences in the NetSuite Support Community
Notification preferences help you stay informed about the content that matters most to you. The Notification Preferences page lets you control which in-app (popup) and/or email notifications you receive from community activity.
Accessing Notification Preferences
Notification Preferences — NetSuite Community
- Click your Avatar > Account & Privacy Settings.
- Select Notification Preferences from the left-hand menu.
Types of Notifications You Can Manage
- Popup Notifications: Appear in real-time at the bottom left of the community interface.
- Email Notifications: Sent to your inbox within minutes of content activity.
You can control preferences for each type by checking or unchecking the corresponding icons—changes are saved automatically.
Notification Categories
- Followed Posts: Includes posts you’ve created, commented on, or bookmarked.
- My Account: Notifications related to your ranks, badges, and profile-associated activities.
- Groups: Updates about groups you’ve joined or created, and their content.
- Community Task Notifications (NetSuite employees): Alerts related to member management or other tasks, as assigned by your role.
- Followed Categories: Notifications for categories you’re following (set via the bell icon).
Managing Calendar Invites for Events
- Ensure reminders for upcoming events are enabled in your Notification Preferences.
- RSVP to an event by clicking “I’m Interested.”
- Use the “Save to Calendar” link in your confirmation email to add the event to Outlook.
Unsubscribe Options
- Every notification email includes an Unsubscribe link; clicking it will automatically remove you from that notification and take you to a confirmation page.
- You can undo this action on the confirmation page if needed.
- Note: Unsubscribing from one notification does not affect other notifications in the same or different categories.
Tips & Additional Management
- Use the Manage All Notifications button or the notification preferences page link for quick access to your Notification Preferences.
- Tailor your notifications to suit your workflow, ensuring you never miss important updates while minimizing unwanted alerts.
For more details on customizing your notification experience, see Notification Preferences in your profile settings.