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Event Base Workflow Send Email - shows executed but is not received at sent users email address.

edited Oct 18, 2025 5:52AM in Ask A Guru 5 comments

I am working on a workflow to send tracking information to customers one an item fulfillment transactions is marked shipped.

Company settings are set to Email User

Workflow log shows Send Email Executed



Communication tab includes email under messages.


Email is not getting received by user. Not in Trash. Not in Spam. I cannot figure out why is email isn't getting sent through.

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