Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Make lead nurturing emails show up in customer communications record?
I am wondering if there is a way to make lead nurturing emails sent through a marketing campaign via a workflow, show up in the communication records for leads/prospects/customers. The campaign tracks the total number of emails sent, opened, clicked through etc, but does not show you who the customers who did those actions are. It would be nice to have that data for analytics, and for sales reps to see that a customer has been emailed from a campaign to have that information for further activities.
Thanks!
Tagged:
0