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Unable to submit an Online Case via SuiteAnswers

edited Jun 2, 2025 2:23PM in Ask A Guru 7 comments

I need to submit a case but the button for doing so is missing. The only button showing is for submitting by phone, but we do not pay for phone support. I have seen Article 79387 and 77808 and have followed the instructions of both and still unable to submit case thru SuiteAnswers.


Would love so insight on this.

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