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Credit Card Refund is pulling check number as document number

edited May 7, 2021 1:22AM in Ask A Guru 9 comments

Any idea why NS is using the next available check number for a credit card refund that was refunded back to the customers card? The refund form did NOT have the create check box ticked. The bank account selected on the Refund is the actual settlement account in NS.

Is this a setting or something? It is causing check waste..




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