Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Address Override box ticking on Contacts - why?
I have a customer. The billing address does not have the 'override address' tick box ticked:
I create a new Contact:
I cannot edit the Address during the Create process:
When I save the Contact and then view it, the 'Override Address' option is ticked on the Contact Address:
Having the override box ticked is very dangerous as the users can think they have updated an address, but the actual address doesn't change:
How do I stop this happening? I have found an article that says I can update the 'Override' tick box via CSV import, but as far as I can tell I can't find this Override field in a Saved Search. So I would potentially have to update every single address in the system to ensure that these boxes are not ticked (which is not practical).